Shipping policy
At Loaded Tea Club, we’re committed to delivering your favorite energy teas quickly, affordably, and safely. Below is everything you need to know about how we handle shipping.
📦 Processing Time
All orders are processed as fast as possible.
During high-volume periods or promotional launches, processing may take up to 2-4 weeks. We appreciate your patience while we work to HAND-fulfill each order as quickly as possible.
🚚 Shipping Rates & Delivery Estimates
We ship across the United States via USPS.
Standard Shipping (3–5 Business Days): $5–$13 based on weight
Free Shipping: Offered only during select promotions
Local Pickup: Available at our HQ in St. Augustine, FL (details below)
Please note: Delivery estimates begin once your order has been processed. USPS delays — especially with scanning and tracking — are outside our control. It’s common for tracking to show "USPS Awaiting Item" even after we drop-off. Don’t worry, your order is moving and most scans update within 24–48 hours.
📍 Local Pickup
Pickup Location:
Loaded Tea Club
2779 US Highway 1 S Suite A
St. Augustine, FL 32086
Pickup Hours: Monday–Friday, 10 AM – 4 PM
You’ll receive an email when your order is ready for pickup.
📬 Order Tracking
Once your order ships, you'll receive a tracking number via email.
Please allow up to 24 hours for the tracking link to show movement — especially during periods of USPS scan delays.
🛑 Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses.
📦 Lost or Damaged Packages
If your order is lost or arrives damaged, contact us at hello@loadedteaclub.com within 7 days of delivery. We’ll work with you to resolve the issue.
🌎 International Shipping
We do not currently offer international shipping.
If you have any questions about your order, don’t hesitate to reach out to us at hello@loadedteaclub.com. We’re always here to help!
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Loaded Tea Club
www.loadedteaclub.com
2779 US Highway 1 S Suite A
St. Augustine, FL 32086